Your Weekly Fintech Sales Intelligence Newsletter

Plus: How Adyen is capturing market share in fintech sales ⚡

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Welcome to Sales Intelligence: FinTech, the weekly newsletter for FinTech sales professionals. Now is the time to fine-tune your strategies, leverage cutting-edge insights, and set the tone for a successful year ahead. Ensure your campaigns not only engage but convert, driving growth and impact in this dynamic industry.

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INDUSTRY INSIGHTS 🌐

Global fintech investment dropped to a seven-year low of $95.6 billion across 4,639 deals, driven by macroeconomic challenges, geopolitical tensions, and investor caution. However, Q4 2024 showed signs of recovery, with investment rising from $18 billion in Q3 to $25.9 billion, indicating cautious optimism for 2025.

Regional Highlights:

  • Americas: Led with $63.8 billion, featuring major deals like Nuvei's $6.3B acquisition.

  • EMEA: Attracted $20.3 billion, with the $561M Knab Bank acquisition standing out.

  • ASPAC: Saw $11.4 billion, including Mynt’s $788M raise in the Philippines.

Key Sector Insights:

  • Payments: Largest segment, $31B investment, up from $17.2B in 2023.

  • Digital Assets & Currencies: Reached $9.1B, focusing on tokenization.

  • Regtech: Surged to $7.4B, driven by regulatory compliance needs.

Looking Ahead:

While 2024 was challenging, fintech investment picked up in Q4, and 2025 prospects look stronger with easing interest rates and clearer political landscapes. The payments sector is expected to remain dominant, while AI in fintech is set to become a key investment focus.

Stripe's Revenue and Finance Automation division, led by Stripe Billing, has surpassed a $500 million annual revenue run rate. This growth is attributed to the increasing demand for AI-driven financial tools that streamline billing and revenue management. Co-founder John Collison emphasizes the importance of continuous innovation and addressing customer needs in driving this success. For senior sales leaders in fintech, this underscores the potential of integrating AI solutions to enhance financial operations and meet evolving market demands.

Adyen's 22% growth in processed volumes in the second half of 2024 underscores the robust demand for omnichannel payments. The EMEA region achieved 27% revenue growth, with North America at 21%. Strategic expansion in Adyen's Platforms Business saw a noteworthy 44% increase, presenting significant sales opportunities in FinTech markets.

Buy Now Pay Later (BNPL) users are primarily Gen Z and Millennials with incomes under $60K, 82% more likely to shop online and favor brands like Nike, Apple, and PlayStation. Cash flow management (36%) and affordability (28%) drive adoption, with 72% of Americans planning to use BNPL next year. Key concerns include fees (41%) and overspending (32%). Fintech sales leaders should focus on trust-building and affordability messaging to drive adoption.

The latest episode of What the FinTech? features Lewis Turek, General Manager of North America at GoCardless, discussing how digital payments are evolving in North America and what it means for businesses selling fintech solutions.

Key takeaways for senior sales leaders in fintech:

  • Adoption Barriers – Why North American businesses are slower to embrace alternative payment methods compared to Europe.

  • Sales Strategies – How fintech providers can position direct debit, open banking, and real-time payments to drive B2B adoption.

  • Market Expansion – Insights into how GoCardless is navigating regional payment challenges and where the biggest opportunities lie.

Turek also shares his take on overhyped industry buzzwords in the "Fintech Jail" segment. A must-listen for fintech sales leaders looking to refine their go-to-market strategy in North America. 🎧

Fintech firms are accelerating their adoption of generative AI to enhance customer service, streamline operations, and strengthen fraud detection capabilities. A McKinsey & Company report estimates that generative AI could add between $200 billion to $340 billion annually to the finance industry, making it a key driver of efficiency and competitive advantage.

Morgan Stanley’s wealth management division is leveraging AI to structure and retrieve institutional knowledge, improving internal decision-making and advisory services. Meanwhile, AI-powered chatbots from companies like Kasisto are transforming customer interactions by delivering hyper-personalized financial guidance, reducing operational costs, and improving customer retention. Payment platforms, including Payoneer, are deploying AI to enhance real-time fraud detection, mitigating risks associated with digital transactions.

For senior sales leaders in fintech, AI adoption represents both an opportunity and a challenge. The ability to deliver faster, more intelligent solutions can be a significant differentiator in a highly competitive market. However, the integration of AI must be handled with caution—bias in AI-driven decision-making, regulatory scrutiny, and data security concerns require careful navigation. Ensuring compliance while maintaining the agility to implement AI at scale will be critical for sustained growth.

Collaboration between fintech firms, regulators, and technology providers is essential to ensure AI deployment aligns with ethical standards and delivers measurable business impact. Sales leaders should focus on articulating AI's value to enterprise clients, demonstrating how AI-powered solutions can optimize financial operations, reduce risk exposure, and create more personalized customer experiences. As AI reshapes financial services, the firms that embrace it strategically will position themselves as industry leaders.

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